Question
What tools and techniques does Keith Newman recommend for managing online reputations?
Answer
Based on the available content, Keith Newman had a conversation with Shane Barker, the CEO and founder of TraceFuse, about managing online reputations. They discussed the importance of online reviews and how they can significantly impact a business. Shane mentioned that TraceFuse uses AI and compliance-based filings to remove unfair reviews on Amazon. He also suggested using tools like e-com engine to ensure that every time a product gets purchased, a request goes out to the customer to write a review for the product.
However, Keith himself didn't specifically recommend any tools or techniques. His role was more of facilitating the conversation and extracting insights from Shane.
Would you like to know more about how to handle negative reviews or perhaps how to encourage more positive reviews?