Question
How does Janice Gordon's Scale Your Sales Framework enhance customer experience?
Answer
The Scale Your Sales Framework by Janice Gordon is designed to enhance the customer experience by focusing on three key areas:
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SCALE: This involves building and operationalising revenue gaining capacity with data-informed competency sales efficiency process.
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Retention: The framework helps uncover value both internally and externally, making it a competitive advantage and a reason for customer success.
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Productivity: The framework focuses on the expansion of the most productive business assets, key customers & accounts. It aims to personalise the promise, mutual action growth to elevate partnership.
By focusing on these areas, the Scale Your Sales Framework aims to deliver an exceptional buyer experience, which is now a key influencer over price and product in B2B deals.
Would you like to know more about how this framework can be applied in your business?