What future plans does Janice Gordon have for enhancing customer growth strategies?

Based on the available content, Janice B Gordon is continuously exploring and sharing insights on customer growth strategies. She emphasizes the importance of a customer-centric approach, the use of technology and data for sales efficiency, and the value of diversity in sales teams. She also highlights the need for aligning sales and customer goals for better retention and revenue growth. However, specific future plans aren't mentioned in the content I have.

Would you like to know more about her views on a specific aspect of customer growth strategies, or perhaps her thoughts on a particular industry trend?