What solutions does Hilary Erickson offer for common online classroom issues?

I offer a few different solutions depending on what’s going wrong with the online classroom.

• Troubleshooting logins or class issues – I walk you through common fixes like password problems, browser issues, or video playback glitches.
• Course customer service – If something in the class isn’t working as expected, you can reach out and my team and I will help.
• Course cancellations or refunds – There’s a dedicated process for managing cancellations or refund requests.

If you tell me what specific problem you’re running into (login, video, billing, etc.), I can point you to the exact next step.

What issue are you having with your course right now?