What insights do Michelle Palmer's AI experiments reveal about modern technology interaction?

Hi there!

From my AI experiments, I see a few clear patterns in how we interact with modern technology:

• People want speed and clarity, but they also crave warmth and a human-feeling tone. If it sounds too robotic, they tune out, even if the answer is correct.
• Trust is fragile. Small hallucinations or overconfident guesses quickly make people skeptical of the whole system.
• Personalization matters. When answers reflect someone’s actual context or goals (not generic advice), engagement and satisfaction jump noticeably.
• Guardrails are essential. Clear boundaries around sensitive topics actually make people feel safer and more willing to explore what AI can do.

Is there a specific angle you’re most interested in—like ethics, productivity, or creativity with AI?