What are the key statistics that Janice Gordon uses to highlight sales management success?

Janice Gordon uses a variety of statistics to highlight sales management success. Here are a few key ones:

• According to Gartner, buyers are 86% more likely to buy during a simple experience and 64% of buyers cite that “understanding the customer” is the most crucial factor.
• Improving customer retention by 5% can increase profits by 95%, as noted by Forbes.
• Data-informed companies outperform others in customer acquisition by 23%, according to McKinsey.
• Companies with diverse executive teams are 25% more likely to achieve above-average profitability.
• Companies with diverse teams outperform less diverse teams by 35% in customer engagement metrics, according to LinkedIn's 2024 workplace learning report.

These statistics emphasize the importance of understanding the customer, focusing on retention, leveraging data, and promoting diversity in sales teams.