What is the definitive guide to implementing Janice Gordon's customer-centric sales strategies?

Based on the available content, Janice B Gordon's customer-centric sales strategies are primarily discussed in her keynote speeches, articles, and podcast episodes. She emphasizes the importance of understanding the customer's journey, investing in it, and shifting the mindset from being channel-centric to buyer-centric. She also highlights the role of data and AI in enhancing sales efficiency and customer engagement. However, a definitive guide or a step-by-step implementation process isn't explicitly outlined in the retrieved content.

If you're interested in learning more about her approach, you might consider:

• Listening to her "Scale Your Sales" podcast for insights from her and her guests.
• Reading her articles on her website, Scale Your Sales.
• Watching her keynote speeches if they're available online.

Would you like more information on a specific aspect of her customer-centric sales strategies?